Customer Support Executive Guindy
Customer Support Executive Guindy
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Guindy, India -
Posted: less than a week ago
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Description
Job Title: Customer Support Executive
Location: Guindy, Chennai
Job Type: Full-Time
Work Location: Work from Office
About Us
We are a nutrition-focused cloud kitchen dedicated to delivering healthy, gut-friendly meals directly to customers. We are looking for a customer-focused and enthusiastic Customer Support Executive to guide customers through our meal subscriptions and ensure a smooth customer experience.
Key Responsibilities Handle customer enquiries through calls, WhatsApp, and social media platforms Explain meal plans, subscriptions, and delivery processes clearly to customers Assist customers in enrolling and completing subscriptions Follow up with interested leads and convert them into customers Resolve customer concerns in a professional and timely manner Coordinate with operations and delivery teams for a seamless customer experience Maintain customer records and daily follow-up reports Build and maintain strong customer relationships Ensure high levels of customer satisfaction
Required Skills & Qualifications
Positive communication skills in English and Tamil Basic computer skills and familiarity with WhatsApp and social media platforms Ability to communicate professionally and guide customers effectively Strong listening and problem-solving skills Customer-focused attitude with a positive approach Prior experience in customer support, telecalling, customer service, or sales support is an added advantage
Preferred Candidate Profile
Energetic and positive personality Strong interpersonal skills Interest in health, wellness, and nutrition-related products Ability to work in a rapid-paced environment
Perks
Friendly startup work culture Growth opportunities with a fast-growing health food brand Supportive and collaborative work workplace Opportunity to make a direct impact on customer experience
Pay: ₹20,000.00
- ₹35,000.00 per month
Perks Cell phone reimbursement Health insurance Paid time off
Work Location: In person Apply on Kit Job: kitjob.in/job/4mf115
Location: Guindy, Chennai
Job Type: Full-Time
Work Location: Work from Office
About Us
We are a nutrition-focused cloud kitchen dedicated to delivering healthy, gut-friendly meals directly to customers. We are looking for a customer-focused and enthusiastic Customer Support Executive to guide customers through our meal subscriptions and ensure a smooth customer experience.
Key Responsibilities Handle customer enquiries through calls, WhatsApp, and social media platforms Explain meal plans, subscriptions, and delivery processes clearly to customers Assist customers in enrolling and completing subscriptions Follow up with interested leads and convert them into customers Resolve customer concerns in a professional and timely manner Coordinate with operations and delivery teams for a seamless customer experience Maintain customer records and daily follow-up reports Build and maintain strong customer relationships Ensure high levels of customer satisfaction
Required Skills & Qualifications
Positive communication skills in English and Tamil Basic computer skills and familiarity with WhatsApp and social media platforms Ability to communicate professionally and guide customers effectively Strong listening and problem-solving skills Customer-focused attitude with a positive approach Prior experience in customer support, telecalling, customer service, or sales support is an added advantage
Preferred Candidate Profile
Energetic and positive personality Strong interpersonal skills Interest in health, wellness, and nutrition-related products Ability to work in a rapid-paced environment
Perks
Friendly startup work culture Growth opportunities with a fast-growing health food brand Supportive and collaborative work workplace Opportunity to make a direct impact on customer experience
Pay: ₹20,000.00
- ₹35,000.00 per month
Perks Cell phone reimbursement Health insurance Paid time off
Work Location: In person Apply on Kit Job: kitjob.in/job/4mf115
Highlights
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Company nameChennaijobs -
Job positionCustomer Support Executive Guindy
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Customer Support Executive Guindy has been posted in the Guindy BPO & KPO category on Locanto.
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