Customer Support Executive Cse Guindy

Customer Support Executive – Voice Process

Job Summary

We are hiring Customer Support Executives (Voice Process) to handle customer interactions over calls. The role involves assisting customers, resolving queries, and delivering quality support. Candidates must be fluent in Malayalam, Telugu, or Kannada. English is not mandatory.

Key Responsibilities Handle inbound and outbound customer support calls. Communicate clearly with customers in Malayalam / Telugu / Kannada. Understand customer concerns and provide appropriate solutions. Resolve customer issues professionally and within defined timelines. Update customer information accurately in the system. Follow company processes and quality standards. Escalate complex issues to the relevant team when required. Maintain high levels of customer satisfaction

Key Requirements

Education: Minimum 12th pass / Any Graduate

Experience: 1 – 4 years of experience in Customer Support, Voice Process, BPO, or Telecalling is preferred.

Skills: Fluency in Malayalam, Telugu, or Kannada (any one language required) English is not mandatory Valuable listening and problem-solving skills Basic computer knowledge (MS Office, CRM tools preferred)

Job Types: Full time, Permanent, Fresher

Pay: ₹15,000.00
- ₹21,000.00 per month

Advantages: Provident Fund

Language: Malayalam or Kannada or Telugu (Preferred)

Work Location: In person Apply on Kit Job: kitjob.in/job/4mpxmr