Specialist - Insurance Operations (Gurugram)

MMA-Insurance Operations Gurugram Location Specialist Insurance Services (Grade C1) What can you expect:
- Excellent exposure to complex & diverse insurance handling work.
- Prospect to enhance insurance knowledge and understanding & build on client management skills.
- As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
- Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a positive understanding of process and systems & finally within 90 days be able to handle the work processing with limited support
- We will count on you to:
- Process and self-Management:
- Contribute to achieving Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
- Adheres to Company policies and is always complying.
- Maintains performance standards.
- Updates reports based on predefined templates on a regular basis to ensure accurate entry
- Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
- Completing all training related activities when assigned
- Cognizant of completing all assigned activities within the stipulated time
- Ensuring all production targets are met in training
- Ensuring all production targets are met in BAU (Post training)
- Ensuring all Quality targets are met in training
- Ensuring all quality targets are met in BAU (Post training)
- Communicate status of work, any issues with team managers and manager on time
- Schedule adherence is a must
- No unplanned leaves
- Ready to work in below shifts:
- 6.30AM to 3.30PM
- 2:30 PM to 11:30 PM
- 6:30 PM to 03:30 AM
- Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for.
- Compliance, Regulatory and Procedural Responsibilities
- Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
- Demonstrate clear understanding of regulatory requirements
- Proactively ensures compliance with regulatory and risks framework
- Adheres to policies, guidelines and operating procedures
- Keeps own knowledge and expertise up to date and relevant
- Identifies and evaluates risks appropriately. Recognizes how own actions impact on compliance What you need to have:
- Prior years of work experience in Loss Runs / Loss Summary
- Preferrable
- Graduate in any stream
- Fair understanding of Insurance Broking business and dynamics
- Good command over spoken and written English
- Superior comprehension and articulation skills
- Ability to prioritize and organize tasks, work within stiff timelines
- Eye for detail and innovative mindset
- Basic knowledge of MS Office
- Willingness to learn and adapt to changes What makes you stand out:
- Insurance certification from The Institutes, USA
- Post-Graduation/Certificate Courses in Insurance
- Any prior experience on any insurance process Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4m45p1