Center Manager-Wellness Center (Gurugram)

The role requires a commercially driven and operationally strong professional with proven experience in business development, P&L; ownership, team leadership, and stakeholder management. Key Responsibilities
- Lead the overall operations of the center, ensuring smooth delivery of mental wellness and related services, high service standards, and a strong client experience.business.
- Own the centers P&L;, including revenue growth, budgeting, cost control, margin improvement, and periodic business reviews.
- Drive business development through school partnerships, institutional alliances, corporate relationships, referral channels, and community outreach initiatives.
- Develop and expand school health programs, student wellbeing initiatives, awareness workshops, and preventive mental wellness offerings.
- Create and execute annual and quarterly business plans for revenue generation, service expansion, utilization improvement, and market penetration.business.
- Lead, coach, and manage multidisciplinary teams across operations, wellness delivery, coordination, outreach, and support functions.
- Build and maintain strong relationships with schools, parents, counselors, healthcare professionals, corporate clients, vendors, and other key stakeholders.
- Monitor key performance indicators including revenue, profitability, conversions, client satisfaction, program participation, utilization, and team productivity.
- Work closely with marketing and leadership teams to enhance brand visibility, center positioning, and business growth.
- Ensure adherence to organizational policies, quality standards, reporting requirements, and process compliance across center operations. Qualifications
- Bachelor’s degree in Business Administration, Healthcare Management, Psychology, Public Health, Hospital Administration, or a related discipline; postgraduate qualification preferred.
- 7–12 years of overall experience, with relevant exposure in wellness, healthcare, preventive health, education-linked services, or allied sectors.
- Mandatory prior experience in business development and revenue generation.
- Strong hands-on exposure to P&L; management, budgeting, and commercial performance review.business.
- Proven experience in leading teams and managing cross-functional stakeholders.
- Experience in school engagement, institutional partnerships, or program-led service businesses will be an advantage. Skills and Competencies
- Solid business and financial acumen.
- Strategic thinking with execution focus.
- Team leadership and people management capability.
- Excellent stakeholder management and relationship-building skills.
- Strong communication, presentation, and negotiation ability.
- Analytical mindset with comfort in MIS, reporting, and performance dashboards.business.
- High ownership, accountability, and problem-solving orientation. Key Performance Indicators
- Achievement of revenue and profitability targets.business.
- Number and quality of new business partnerships generated.
- Growth of school health and mental wellness programs.
- Client satisfaction, retention, and repeat engagement.
- Operational efficiency and process compliance.
- Team productivity, engagement, and stability. Apply on Kit Job: kitjob.in/job/4m5m2n