Director Learning & Development (Gurugram)

Company Description We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.

We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups .

Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world. Job Description Accor Academy & Learning Governance
- Act as the regional custodian of the Accor Academy, ensuring consistent deployment of learning standards across South Asia.
- Oversee delivery of corporate, brand, and functional training programs across hotels.
- Ensure learning needs are identified, prioritized, and delivered in line with business requirements.
- Govern learning content, certifications, learning pathways, and assessment processes.
- Track training delivery, participation, feedback, and learning effectiveness through robust MIS and reporting. Learning & Development Strategy
- Define and execute the regional L&D; strategy aligned with business goals and growth plans.
- Translate global learning frameworks into regionally relevant and impactful solutions.
- Develop annual learning plans, budgets, and success metrics.
- Drive a strong culture of continuous learning and capability building. Leadership & Capability Development
- Design and deliver leadership development programs for Supervisors, Managers, and Senior Leaders.
- Build leadership pipelines and readiness for critical roles.
- Strengthen functional capabilities across hotel operations and support functions.
- Embed people leadership, service excellence, and performance culture across the region. Pre-opening & Transformation Support
- Lead L&D; strategy and execution for hotel pre-openings, re-brandings, and major change initiatives.
- Approve and govern pre-opening training plans and budgets.
- Partner with hotel leadership teams to ensure timely training rollouts and operational readiness.
- Support transformation initiatives through structured learning and change enablement. Regional Team Leadership
- Lead, coach, and develop regional L&D; teams across South Asia.
- Build strong internal trainer capability and succession within the learning function.
- Encourage collaboration, knowledge sharing, and best practices across markets.
- Role-model organizational values and foster a strong learning culture. Stakeholder & Owner Engagement
- Partner with General Managers to align learning initiatives with business priorities.
- Act as a trusted advisor on people capability, workforce readiness, and talent development.
- Present learning plans, progress, and impact at regional and leadership forums. Qualifications
- Bachelor’s Degree in Hotel Management
- Postgraduate qualification in Human Resources, Learning & Development, or Management preferred
- 15+ years of progressive experience in hospitality Learning & Development
- 7–10 years in a senior or regional L&D; leadership role
- Proven experience with leadership development, academies, and hotel pre-openings Additional Information
- A strategic and hands-on L&D; leader with deep understanding of hospitality operations
- Comfortable working in a multi-brand, multi-location, and multicultural setting
- Strong influencer with senior stakeholders and hotel leadership teams
- Passionate about learning innovation, leadership development, and people growth Apply on Kit Job: kitjob.in/job/4mbukp