Observability Platform Architect (Gurugram)

Job Description

Key Responsibilities :

Technical Leadership

- Provide expert guidance and hands-on technical leadership to Observability engineers, enabling adoption of best-practice instrumentation, telemetry patterns, and performance insights.
- Lead service onboarding activities, defining standard approaches for metrics, logs, traces, dashboards, and query patterns.
- Act as the technical authority on observability across engineering teams, promoting a culture of engineering excellence.

Strategy & Governance

- Own the platform observability strategy and roadmap, ensuring alignment with digital engineering objectives and reliability goals.
- Govern telemetry lifecycle, including data collection, retention, access controls, classification, and quality assurance.
- Define and maintain organisation-wide observability standards, guidelines, and engineering guardrails.

Design, Implementation & Delivery

- Architect and implement scalable, resilient observability pipelines for logs, metrics, traces, and events across distributed systems and multi-setting platforms.
- Standardise instrumentation libraries, agents/collectors, alerting frameworks, dashboards, and SLO/SLA models.
- Oversee development of reliability indicators (SLIs/SLOs) and ensure consistent adoption across teams.

Automation & CI/CD

- Embed observability configuration, alerting, and pipeline validations into CI/CD workflows using configuration-as-code patterns.
- Govern observability-related pipeline changes, approvals, and quality gates to ensure robust, secure, and compliant delivery.

Collaboration & Enablement

- Partner with product engineering, SRE, platform, and security teams to improve service health, triage complex issues, and drive operational maturity.
- Facilitate engineering education through tooling demos, office hours, patterns documentation, and cross-team enablement.
- Communicate telemetry insights, reliability posture, and platform risks to senior stakeholders clearly and effectively.

Shift Responsibilities & Operational Support

- Work in rotational shifts as required.
- Participate in on-call rotations to respond to and resolve high-severity incidents in a timely manner.

The Person

- Deep expertise in observability domains: distributed tracing, diagnostic logging, high-volume telemetry pipelines, metrics modelling, and reliability frameworks.
- Strong leadership capabilities with experience influencing engineering practices across multiple teams.
- Skilled in designing observability platforms for large-scale, distributed, or multi-cloud systems.
- Proficient in reliability engineering practices (SLIs/SLOs, error budgets) and data-driven decision making.
- Experienced in automation and configuration-as-code for observability components.
- Able to work independently, drive adoption, and champion engineering excellence.
- Ability to switch between technical discussion with team members and non-technical to stakeholders
- Experience architecting observability for large-scale distributed systems, regardless of cloud provider or vendor tool.
- Strong experience with one or more observability stacks.
- Extensive knowledge of CI/CD pipelining skills using Azure DevOps or equivalent
- Experience of working in an Enterprise environment.

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