Senior Application Administrator (Gurugram)

Hiring: Senior Corporate Application Administrator | RevOps / Sales Operations- We are looking for a highly motivated Senior Corporate Application Administrator to join our Commercial Operations team. The ideal candidate should have strong experience in Salesforce Administration, Sales Operations, Revenue Operations, CRM Governance, Reporting, and GTM Systems Support. This role requires someone who can manage business applications, support sales teams, improve operational workflows, maintain CRM data integrity, and collaborate with cross-functional stakeholders in a quick-paced environment. Key Responsibilities
- Administer and support Salesforce, Gong, and other GTM/Sales applications
- Manage user access, permissions, profiles, workflows, and CRM configurations
- Handle CRM data governance, account management, deduplication, and data hygiene
- Support Sales, Marketing, Customer Success, and Operations teams with day-to-day application and process support
- Monitor system performance, troubleshoot issues, and manage operational escalations
- Create and maintain reports, dashboards, and operational insights for leadership
- Support pipeline management, forecasting processes, territory planning, and opportunity tracking
- Collaborate with cross-functional teams for integrations, automation, process improvements, and system enhancements
- Ensure proper documentation, SOPs, training materials, and user adoption initiatives
- Work closely with stakeholders to improve GTM efficiency and operational effectiveness Required Skills
- 3+ years of experience in Sales Operations, Revenue Operations, GTM Operations, or CRM Administration
- Strong hands-on experience with Salesforce Administration
- Experience with Gong or similar conversation intelligence platforms
- Good understanding of pipeline management, forecasting, territory management, and sales processes
- Strong reporting and analytical skills using Excel, Power BI, Tableau, or similar tools
- Knowledge of SQL, CRM data management, and workflow automation
- Experience with CRM governance, integrations, and user management
- Strong troubleshooting, stakeholder management, and communication skills
- Ability to manage multiple priorities in a quick-paced environment Preferred Skills
- Experience with LeanData, ZoomInfo, Outreach, Zendesk, Clari, or similar GTM tools
- Experience working in SaaS or Commercial Operations environments
- Familiarity with Agile/Scrum processes
- Exposure to change management and release management Location Remote Apply on Kit Job: kitjob.in/job/4mtvaa