Transport Executive, Gurugram

Key Responsibilities Transportation Coordination Manage day‑to‑day scheduling of employee pickup and drop‑off. Ensure adherence to transport routes, shifts, and timing. Coordinate with drivers and vendors for vehicle allocation. Helpdesk Support Handle transport-related queries via phone, email, or ticketing system.Resolve issues such as missed pickups, delays, or route changes. Maintain a professional and customer‑friendly communication tone. Monitoring&Tracking Track vehicles using GPS or transport management systems. Ensure real‑time monitoring of movements for employee safety. Report any route deviations or incidents to supervisors. Close the system security alerts. Compliance&Safety Ensure compliance with company transport policies. Maintain records of driver documents, vehicle fitness, and compliance updates. Assist in implementing safety protocols (night travel, escorts, emergency procedures). Data&Reporting Maintain trip logs, incident records, attendance sheets, and shift rosters. Generate daily/weekly/monthly transport reports. Update databases with new employee transport requests or changes. Vendor Coordination Liaise with transport vendors for vehicle availability, driver issues, and escalations.Monitor vendor performance and report discrepancies. Support contract and billing verification when required. Skills&Qualifications Required Skills Strong communication and customer‑handling skills. Knowledge of transport management systems or GPS tracking tools. Proficiency in MS Excel, email communication, and reporting. Ability to multitask and work in a fast‑paced environment. QualificationsGraduate in any field (preferred). 1–3 years of experience in transport operations or helpdesk roles. Experience in corporate employee transport (advantage).