Senior Manager - Strategy and Design (SCM), Gurugram

Client - One of the largest players in HealthTech space (Labs / Pharmacy / Health Products) Please note, if shortlisted, F2F interviews for this role will happen on Wednesday, April 22 at Client Office About the Team The Supply Chain Strategy team is responsible for designing and optimizing end-to-end supply chain networks, enabling new business models, and ensuring operational scalability. The team works closely with Business, Product, Technology, and Operations to build efficient, resilient, and future-ready supply chain systems.What you will do: Design and optimize fulfillment, warehouse, and distribution networks to ensure scalability and efficiency Build scenario-based models to balance cost, SLA, and business growth requirements Support network expansion planning and capex evaluation Develop end-to-end process maps across the order lifecycle (inbound to last-mile, including returns and exception handling)Translate new business initiatives into scalable and executable supply chain workflows Collaborate closely with Business, Product, and Technology teams to design robust and controlled operating models Identify potential risks, build control checkpoints, and embed automation to minimize manual dependencies and errorsDrive pilot launches for new initiatives and ensure process stabilization before scaling Lead logistics cost benchmarking and drive productivity improvement initiatives Improve key operational metrics such as OTIF, fill rate, inventory turns, and overall fulfillment efficiency Develop dashboards and analytical models to support data-driven decision-making for leadershipAct as the supply chain SPOC for new business launches and cross-functional initiatives Ensure process compliance, SOP adherence, and implementation of control mechanisms Present structured insights, analysis, and recommendations to senior leadership What are we looking for: 8+ years of experience in Supply Chain / Operations, preferably in e-commerce or high-growth environmentsStrong hands-on experience in network modelling and process design Excellent analytical skills (Excel mandatory; SQL/BI tools preferred) Structured thinker with strong problem-solving ability High ownership and strong cross-functional collaboration skills B.Tech from a reputed institution; MBA from a Tier 1 institute preferred