Assistant Manager, Gurugram

Managing team of team of collectors who Coordinates the follow-up of delinquent accounts related to non-payment or denied payment by insurance companies and patients/guarantors. Establishes and grows strong and effective working relationships within their teams and other local staff including office management and process partners (IT, billing and collections, legal, internal audit, etc.).Adheres to all revenue cycle management policies to ensure compliance throughout the process. Participates in team building activities, huddles, motivating activities that create a positive atmosphere for their team members to work in. This process includes training, guiding and enhancing performance techniques to improve the overall performance of the team.Manages claim processing, dental exchange inventory, and all other metrics used to ensure processing controls are in place. Explanation of Benefits, Payment Information, Insurance Verification results, and Denial information to determine potential resolution of accounts. Dedicated to providing excellent customer service to our patients, offices, insurance companies and other departments within Western Dental and Brident.Coordinates further collection activity with the Audit Department, Collections and Office Management. Maintains a database of root causes for outlier accounts and provides a status of accounts in a timely manner. Adheres to all corporate policies and procedures. Maintains excellent relationship with staff at all Western Dental locations.Performs other duties, as required.Shifts-Rotational Week offs-Rotational Qualification-Graduate