Customer Service Executive (Haryana)

Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process customer orders, cancellations, and modifications in a timely manner.
- Maintain accurate records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members or supervisors when necessary. Job Requirements :
- 1-5 years of experience in BPO/Call Centre workplace.
- Excellent communication skills for effective customer handling over the phone.
- Ability to work on rotational shifts including evenings, weekends, and holidays as required by the business needs. Apply on Kit Job: kitjob.in/job/4mdeq5