Customer Service Associate Airlines Process (Haryana)

Role: Customer Service Executive Timings: Rotational Shifts (Permanent) Industry: BPO Work Mode: Work from office Functional Area: ITES / BPO / Customer Service Process: Voice Key Skills:
- Communication
- CRM (Customer relationship Management)
- Customer Service
- BPO Voice Process
- Communication Skills
- International BPO
- airlines experience Job Title: Customer Service Associate Airlines Process Location: Gurugram Work Mode: 100% Work from Office Job Summary:
- Hiring experienced professionals for International Airlines Customer Service process
- Handle customer complaints and ensure timely resolution
- Coordinate with multiple internal teams
- Deliver high-quality service from client location Key Responsibilities:
- Understand and analyze customer complaints
- Coordinate with departments for quick resolution
- Work on multiple systems and applications
- Contact customers for updates or additional information
- Maintain service quality standards Eligibility Criteria:
- 1 3 years of customer service experience
- Airline BPO experience is mandatory
- Freshers are not eligible Required Skills:
- Strong written and verbal communication skills
- Positive email comprehension
- Problem-solving ability
- Comfortable using multiple tools
- Teamwork and coordination skills Work Requirements:
- Work from office in Gurugram
- 5-day work week (rotational shifts)
- Must be open to weekend working
- No transport facility or reimbursement Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4md7qm