F&B Service - GSA (Kotdwar)

Job Description

Job Title: F&B; Service
- GSA

Organization: Moustache

Location: Pan India

Department: F&B;

Work Mode: On-site | 6 Days Working About Moustache

Moustache is one of India’s fastest-growing experiential hospitality brands, known for its unique hostels, resorts, and boutique stays across diverse destinations. We redefine travel by offering authentic, community-driven experiences that connect people, places, and stories.

As a Guest Service Associate / Steward, you will have the chance to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

Key Responsibilities

1. Cleanliness and Organization:


- Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.


- Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.


- Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.

2. Food and Beverage Assistance:


- Assist in the setup and breakdown of dining areas before and after meal service.


- Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.


- Communicate guest requests and preferences to the appropriate staff members promptly and accurately.

3. Customer Service:


- Greet guests warmly and assist them with seating arrangements and any inquiries they may have.


- Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.


- Handle guest complaints or concerns professionally and escalate issues to management when necessary.

4. Team Collaboration:


- Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.


- Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.


- Assist colleagues during busy periods and offer support wherever needed to uphold service standards.

5. Health and Safety Compliance:


- Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.


- Report any safety hazards or maintenance issues to the appropriate personnel immediately.


- Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.

Requirements Qualifications:


- High school diploma or equivalent in Hospitality or Hotel management.


- Strong communication and interpersonal skills.


- Ability to work efficiently in a fast-paced environment.


- Attention to detail and a commitment to maintaining cleanliness standards.


- Flexibility to work evenings, weekends, and holidays as required.


- Basic knowledge of food safety and sanitation practices is desirable.

Benefits
- Be part of a vibrant, fast-growing hospitality brand redefining travel across India.


- Opportunity to work closely with multiple properties and distribution channels.


- Learn the commercial side of hospitality — pricing, visibility, and market positioning.


- A youthful, creative, and collaborative work culture that values innovation.

Requirements

Qualifications: High school diploma or equivalent in Hospitality or Hotel management. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Attention to detail and a commitment to maintaining cleanliness standards. Flexibility to work evenings, weekends, and holidays as required. Basic knowledge of food safety and sanitation practices is desirable. Apply on Kit Job: kitjob.in/job/4ljo75