Operation Executive (Hosur)

– Operations ExecutivePosition Operations Executive Department Hospital Operations / Administration Reports To Operations Manager / Hospital Administrator Qualification
- Bachelor’s / Master’s Degree in Hospital Administration / Healthcare Management / Business Administration (BHA / MHA / MBA preferred)
- Knowledge of hospital operations and NABH standards preferred Experience
- 2–5 years of experience in hospital operations / healthcare setup
- Experience in NABH accredited hospitals preferred Job Summary The Operations Executive is responsible for ensuring smooth day-to-day hospital operations, coordinating between departments, and maintaining service quality in alignment with hospital policies and **National Accreditation Board for Hospitals & Healthcare Providers standards. Roles & Responsibilities1. Daily Operations Management
- Oversee daily hospital operations across departments (OPD, IPD, ICU, Emergency, etc.).
- Ensure smooth functioning of clinical and non-clinical services. 2. Department Coordination
- Coordinate with doctors, nursing, front office, billing, housekeeping, and support services.
- Ensure effective communication and workflow between departments. 3. Patient Service & Experience
- Monitor and improve patient satisfaction and service quality.
- Handle patient complaints and ensure timely resolution. 4. NABH Compliance
- Ensure adherence to National Accreditation Board for Hospitals & Healthcare Providers guidelines and hospital policies.
- Maintain required documentation and support audit processes. 5. Quality & Process Improvement
- Identify areas for process improvement and implement corrective actions.
- Monitor service standards and operational efficiency. 6. Staff Supervision
- Monitor performance of front office, housekeeping, and support staff.
- Ensure staff follow hospital policies, grooming standards, and discipline. 7. Facility & Safety Management
- Ensure hospital premises are clean, secure, and well-maintained.
- Coordinate with maintenance for equipment and facility issues.
- Support fire safety and disaster management protocols. 8. Reporting & Documentation
- Prepare daily, weekly, and monthly operations reports.
- Maintain records related to patient services, complaints, and operational activities. 9. Vendor & Support Services Coordination
- Coordinate with vendors and external service providers.
- Ensure timely availability of required resources and supplies. Key Skills
- Strong coordination and leadership skills
- Problem-solving and decision-making ability
- Communication and interpersonal skills
- Knowledge of hospital operations
- Time management and multitasking Working Conditions
- Full-time hospital-based role
- Requires coordination across multiple departments
- May involve extended hours during emergencies or audits Additional Responsibilities
- Participate in hospital audits and quality initiatives
- Support management in operational planning and execution
- Ensure compliance with hospital policies and regulatory requirements Contact: 8870166133 Job Types: Full-time, Permanent Pay: ₹20,000.00
- ₹25,000.00 per month Benefits
- Health insurance
- Provident Fund Work Location: In person Apply on Kit Job: kitjob.in/job/4n6olv