Selling IT Helpdesk Ticketing System + PACS Software with Source, Hyderabad

Selling a full-featured Issue Resolution Ticketing System along with a Hospital PACS (Picture Archiving and Communication System) — both developed using the MERN Stack (MongoDB, Express.js, React, Node.js) and provided with complete source code.

Perfect for IT service providers, healthcare IT departments, SaaS resellers, and developers who want to offer enterprise-grade internal support tools and medical image management solutions.

1. Ticketing System (Internal Issue Resolution):

Raise, assign, and resolve internal tickets

Department-wise user roles (Admin, IT, Support, End-users)

Email/SMS notifications on ticket updates

Status tracking (Open, In Progress, Closed)

Attachments & internal notes

Real-time dashboard & analytics

Multi-department & role-based access


2. PACS Software (Medical Imaging Platform):

Integrated DICOM viewer

Upload/view radiology images

Secure patient-wise image management

Cloud-enabled & scalable

Easy integration with hospital systems

Tech Stack:

Frontend: React.js

Backend: Node.js + Express

Database: MongoDB

RESTful APIs + JWT Auth + Responsive UI


What You Get:

Full Source Code (Frontend + Backend)

Installation Guide + Support

Admin Dashboard

Deployment-ready codebase



Best Suited For:

Hospitals/Clinics (for PACS)

Corporates/Startups (for internal ticketing)