IAM / IGA Consultant (SailPoint ISC / IdentityNow) – IAM …, Indore

About Us We run a professional process and only share your profile with your consent. We hire continuously. Job Description This is a remote position. We are looking for an experienced IAM/IGA Consultant with strong hands-on expertise in Sail Point Identity Security Cloud (ISC/Identity Now) to support the IAM Internal Team. The consultant will start at 100% capacity and act as primary second-line support for operations, troubleshooting, and incident/service request handling, ensuring service continuity and compliance with agreed SLAs and KPIs. In addition to operational support, the role will have a key focus on application onboarding and development, including onboarding and integrating new and existing systems into Sail Point ISC, designing and configuring access and lifecycle models, and delivering enhancements and changes to the IAM platform in line with business, security, and compliance requirements. Tasks: Application Maintenance & Operations (ISC as central system): monitoring, operational support, corrective maintenance, and verification of stability after patching activities. Incident & Service Request Handling: manage and resolve items via IAM mailbox and Jira ITSM; own second-line incident/request queues end-to-end. User Lifecycle & Access Troubleshooting: support joiner/mover/leaver flows, provisioning/deprovisioning failures, attribute issues, and access problems for integrated systems. Application Onboarding Support: contribute to requirements/scope, integration assessment, identity/account modelling, access model design, request/approval configuration, LCM setup, testing/validation, operational handover, documentation and audit readiness. Entra ID / Access Administration: support Entra ID-related issues (incl. licensing/access), administrative units, UPN/mail updates, running lifecycle rules on failures, and handling permanent exceptions. Ways of working & compliance: work according to service management and agile/Dev Ops practices (Scrum/SAFe, CI/CD, secure practices) and comply with requirements. Requirements Requirements Must have: Solid experience in IAM / IGA (3–5+ years) Proven hands-on experience with Sail Point Identity Security Cloud / Identity Now Good understanding of identity lifecycle and access governance REST APIs, JSON, and system integrations Experience with AD / LDAP, Azure AD (Entra ID) Tooling/stack experience in Power Shell, Postman, PuTTY, SQL Developer/DB platforms, Git Hub Nice to have: Dev Ops or automation experience Background in regulated industries Knowledge of SSO protocols (SAML, OAuth, OIDC) Understanding of GDPR and security frameworks (e.g., ISO 27001, NIST and NIS2 Individual qualitites: Collaboration: Shows interest and understanding for others. Builds team spirit and works towards common goals. Listens and consults others when needed. Shows respect for group members' opinions and contributions. Actively contributes to the group's progress by sharing knowledge, skills, and workload. Communication: Engage, persuade, and convey messages clearly, both in group settings and one-on-one. Listens and shows understanding of the recipients' needs. Analytical skills: The ability to systematically break down problems or situations into smaller parts, analyse them carefully, and draw well-founded conclusions based on available information. This helps people make informed decisions, solve problems, and develop effective strategies. Initiative skills: Proactively identifies and takes responsibility for executing tasks or projects. Recognizes opportunities, takes initiative, and acts independently to achieve goals or solve problems effectively. Advising: Having knowledge, experience, and expertise in a specific area and providing guidance, recommendations, and solutions to help the business make well-informed decisions. Apply on Kit Job: kitjob.in/job/4m778p