Customer Service Representative (Indore)

– Customer Service Representative / Tele-Sales Executive Location: Vijay Nagar, Scheme No. 54, Indore Job Type: Full-Time Industry: BPO / Customer Support / Tele-Sales Process: Domestic Voice Process About the Role Hiring enthusiastic and customer-focused professionals for its Domestic Voice Processes. We are looking for Customer Service Representatives and Tele-Sales Executives who can effectively communicate with customers, resolve queries, and achieve sales and service targets. Open Processes E-Commerce Process Banking Process Healthcare Process Key Responsibilities Handle inbound and outbound customer calls professionally. Resolve customer queries and provide accurate information. Promote products and services to prospective customers. Achieve daily and monthly performance targets. Maintain customer records and update CRM systems. Ensure high levels of customer satisfaction and service quality. Follow company policies and process guidelines. Coordinate with internal teams for issue resolution. Eligibility Criteria Graduates and Undergraduates can apply. Freshers with excellent communication skills are welcome. 6 months to 1 year of experience in BPO, Customer Service, Tele-Sales, or Voice Process preferred. Strong verbal communication and interpersonal skills. Good convincing and negotiation abilities. Target-oriented and customer-centric approach. Basic computer knowledge required. Shift Details Day Shift: 10:00 AM – 7:00 PM Salary & Advantages Freshers: ₹12,000 – ₹15,000 per month Experienced Candidates: ₹15,000 – ₹20,000 per month Attractive Performance Incentives Career Growth Opportunities Professional Work Environment Continuous Learning & Development Preferred Candidate Profile Excellent communication skills in Hindi and/or English. Positive attitude and willingness to learn. Ability to handle customer interactions confidently. Strong problem-solving and listening skills. Pay: ₹15,000.00
- ₹20,000.00 per month Benefits
- Health insurance
- Provident Fund Experience:
- Domestic voice process: 1 year (Preferred) Location:
- Indore City, Madhya Pradesh (Preferred) Work Location: In person Apply on Kit Job: kitjob.in/job/4mv7bn