India

Logistics Specialist, Indore

Logistics Specialist, Indore
Description
TCS Walk in interview for Logistics Team Lead Experience - 6 - 15 years Qualification - Full time Graduate Shift- Rotational 24/7 Walkin Details- Date - 30th May 2026 Time - 10am - 2pm Location- Tata Consultancy Services Limited SEZ, Scheme No. 151&169-B, Super Corridor Road, Village Tigariya Badshah&Bada Bangarda, Tehsil Hatod, Indore, Madhya Pradesh - 452018 Job Description- Managing&improving Customer Experience Managing SLAs, AHT, Utilization, Outliers, Attendance, and Attrition Client Management through effective SLA monitoring, query resolution and weekly connects. Employee Development&improvement of Employee satisfaction index Succession Planning Process and Productivity Improvements Performance reviews Work in collaboration with the Quality / Work force planning&HR teams Daily, weekly, and monthly reporting (Good knowledge of MS excel) Effective Floor Management during volume processing and TAT deadlines Skills - Excellent Leadership skills Flexible to work 24*7 Excellent Communication, Influencing and Negotiating skills Analytical Thinking&Decision Making Skills People Development Ownership&Accountability for results Performance Management Customer focus
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