Customer Care Exective (Indore)

The job involves 1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per company on call, chat or email 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Job Description Designation- Customer Support Associate/ Voice & Chat Support/ Sales Executive Process- Domestic/International (Voice/Chat/Email/Blended) Role- Customer Support & Call Centre Operations (INBOUND & OUTBOUND CUSTOMER SERVICE) Qualification- Any Graduates and Above Requirement- Excellent Communication skills in English Eligibility- Fresher and Experience both can apply Perks- Bonuses and Incentives are above salary Note- {Salary may vary depending upon the experience and process} Education Requirements/ Skills 1. Any Graduate / Post Graduate 2. Typing speed of 30 to 40 wpm 3. Candidates who are freshers or with relevant experience in domestic/international BPO are preferred 4. Solid interpersonal, problem-solving skills and verbal and written communication skills 5. Strong computer knowledge and technical skill 6. Candiadtes who have experience in BPO or BFSI Domain are preferred 7. Any regional language known will add extra point in the interview Call / WhatsApp HR Shruti for more details: 7967412970 Apply on Kit Job: kitjob.in/job/4n7k69