Store Manager - VT Road - Jaipur

Job Title : Store Manager

<\/div> Department : Retail Stores <\/div> Reports To : Cluster Manager <\/div> Role Summary : The Store Manager ensures business success by leading store <\/div> operations, driving sales performance, and delivering exceptional <\/div> customer experiences through operational expertise, customer
- <\/div> centric strategies and team leadership. <\/div> <\/div> Key <\/div> Responsibilitie <\/div> s <\/div> <\/div> : Customer Focus <\/div> â Provide exceptional customer service by going the extra mile <\/div> to ensure customer loyalty. <\/div> â Exhibit emotional intelligence to build trust and rapport with <\/div> customers. <\/div> â Handle customer queries, concerns, and feedback with <\/div> professionalism and empathy. <\/div> â Ensure all employees adhere to the company’s policies and <\/div> guidelines, fostering a customer -centric culture. <\/div> Sales Mastery <\/div> â Drive sales to meet or exceed store sales targets, including <\/div> achieving category -wise targets. <\/div> â Leverage data insights to optimize inventory and identify <\/div> growth opportunities. <\/div> â Collaborate with the Visual Merchandising (VM) team to <\/div> ensure implementation of in -store displays. <\/div> Leadership Excellence <\/div> â Lead and motivate the store team to achieve high performance <\/div> through coaching, recognition, and accountability. <\/div> â Manage team dynamics, resolve conflicts, and foster a <\/div> collaborative work environment. <\/div> â Focus on team development by conducting on -the -job training <\/div> (OJT) and providing constructive feedback. <\/div> â Manage employee schedules, conduct performance reviews, <\/div> and address hiring and training needs to ensure optimal <\/div> staffing. <\/div> Change Management <\/div> â Adapt to new business strategies and implement changes <\/div> effectively within the store setting. <\/div> <\/div> â Encourage flexibility among team members to embrace new <\/div> processes and technologies. <\/div> Decision -Making <\/div> â Utilize data insights to make informed decisions that enhance <\/div> operational efficiency and customer satisfaction. <\/div> â Analyse store performance metrics to identify trends, optimize <\/div> operations, and implement performance improvements. <\/div> â Allocate resources efficiently to optimize staff productivity and <\/div> store performance. <\/div> Store Operations Excellence <\/div> â Oversee comprehensive store management, including visual <\/div> merchandising, stock management, and shrinkage prevention. <\/div> â Conduct regular audits to ensure the store is functional, <\/div> presentable, and compliant with company standards. <\/div> â Maintain outstanding store condition. <\/div> â Handle administrative tasks such as managing store <\/div> expenses, maintaining monthly reports, and updating <\/div> operational checklists. <\/div> <\/div> Candidate <\/div> Requirement <\/div> <\/div> : â Bachelor’s Degree <\/div> Total 5+ years of retail experience in the fashion industry, min <\/div> 2 years of experience as a store manager or assistant store <\/div> manager handled a team of 5+ people. <\/div> â Expert in Microsoft office. <\/div> â Demonstrated success in achieving sales targets and <\/div> exceeding customer expectations. <\/div> â Exceptional customer service orientation with a strong focus <\/div> on customer satisfaction. <\/div> â Ability to effectively manage multiple priorities and ensure <\/div> smooth and efficient store operations. <\/div> â Strong team leadership skills to lead and inspire a team. <\/div> â Excellent communication and interpersonal skills for effective <\/div> team interaction and conflict resolution. <\/div> â Strong analytical and problem -solving skills to analyze data, <\/div> identify trends, and make informed decisions. <\/div> â Proficiency in store operations, including visual merchandising, <\/div> stock management. <\/div> â Understanding of inventory management and loss prevention. <\/div> <\/span> Apply on Kit Job: kitjob.in/job/4m9dee