IT Administrator, Systems and Support (Jamnagar)

Remote: Hybrid About Script AssistScript Assist is building the operating system for next-generation private healthcare in the UK. We power prescribing, dispensing, and operational workflows across clinics and pharmacies through a live software platform used every day in a regulated environment where accuracy, reliability, and operational discipline matter. We are growing quickly and building out the internal systems, devices, access controls, and day-to-day IT support structures that keep the business running smoothly.The RoleWe are hiring an IT Administrator to support the day-to-day internal IT operations of the business. This is a practical, hands-on role for someone who is organised, reliable, technically comfortable, and positive at solving problems quickly.You will help keep the team productive by supporting:• User setup and onboarding• Access and permissions• Laptops and devices• Software and systems support• Internal troubleshooting• IT hygiene and operational consistencyThis is a strong fit for someone who has worked in IT administration, IT support, system administration, desktop support, internal IT operations, or helpdesk and user-support environments.What You'll Do• Support day-to-day internal IT operations• Set up laptops, user accounts, and access for new starters• Manage joiners, movers, and leavers across internal systems• Help maintain user permissions and access controls• Troubleshoot hardware, software, and day-to-day user issues• Support Microsoft 365, Google Workspace, or similar business systems where relevant• Keep devices, systems, and IT records organised• Coordinate with internal teams and external providers when issues need escalation• Help maintain a clean, reliable internal IT environment as the business growsWhat We're Looking For:We are looking for someone with:• Hands-on experience in IT administration, IT support, or systems support• Confidence supporting users with day-to-day technical issues• Comfort working across laptops, software, access, and internal systems• A structured and dependable working style• Good written and spoken English• Strong organisation and follow-through• Comfort working in a hybrid Ahmedabad-based roleAdded (critical modern IT requirements):• Hands-on experience with Microsoft Intune for device management and policy enforcement• Experience managing identity and access using Microsoft Entra ID (Azure AD)• Understanding of endpoint security, compliance policies, and device configuration profiles• Ability to manage device lifecycle through MDM tools• Basic experience with IT budgeting, vendor coordination, and cost awarenessHelpful experience includes:• User onboarding and offboarding• Account provisioning• Device setup and troubleshooting• Microsoft 365 or Google Workspace administration• Internal IT support ticketing• Permissions and access management• General systems administration• Hardware and software supportAdded (to strengthen candidate quality):• Microsoft Intune (device enrollment, compliance policies, app deployment)• Microsoft Entra ID / Azure AD (conditional access, RBAC)• Endpoint and mobile device management (MDM)• Decurity policies and access governance• License management and cost optimisation for SaaS tools (e.g. Microsoft 365)• Working with IT vendors, procurement, and budgeting supportThis Role Is Likely a Good Fit If You Have Worked In:• IT administration• IT support• System administration• Desktop support• Internal helpdesk• Infrastructure support• User support operations• Office IT and business IT supportThis Role Is Probably Not a Fit If Your Experience Is Mainly:• Pure software development only• Highly specialist infrastructure roles with no user support• Non-technical admin work• Roles with no hands-on systems or support responsibilityApplyApply if you enjoy practical problem-solving, keeping systems organised, and supporting teams through reliable day-to-day IT administration. Apply on Kit Job: kitjob.in/job/4n8d23