Telecommunications Specialist Gtb Nagar, GTB Nagar

We are seeking a detail-oriented Telecommunications Administrator to manage and optimize our organization's communication infrastructure. This role is critical for ensuring seamless connectivity across our global operations.

Core Responsibilities

System Oversight: Manage the day-to-day operations of VoIP systems, PBX, and mobile communication platforms.

Infrastructure Maintenance: Coordinate the installation, configuration, and troubleshooting of telecommunications hardware and software.

Vendor Relations: Act as the primary point of contact for service providers to manage contracts, service level agreements (SLAs), and technical support escalations.

User Support: Provide high-level technical assistance to employees regarding connectivity issues, hardware provisioning, and system access.

Compliance & Security: Ensure all communication systems comply with regional labor and data security regulations.

Network Integration: Collaborate with Network Engineers to ensure telecommunications traffic is optimized within the broader corporate network.

Required Qualifications

Technical Proficiency: Extensive experience with telecommunications protocols, SIP trunking, and cloud-based communication suites.

Problem-Solving: Proven ability to diagnose and resolve complex technical issues related to latency, jitter, and hardware failure.

Communication Skills: Solid ability to explain technical concepts to non-technical staff and maintain skilled correspondence with global vendors.

Analytical Ability: Experience in auditing telecommunications billing and usage reports to identify cost-saving opportunities.

Preferred Experience

Experience in high-volume technical recruitment environments or utility sectors.

Familiarity with international labor compliance and security vetting processes.

Relevant certifications such as CCNA (Collaboration) or specialized VoIP platform certifications. Apply on Kit Job: kitjob.in/job/4m8qrb