Customer Relationship Officer (Orchha)

We are looking for a dedicated and customer-focused Customer Relationship Officer CRO to manage client interactions and ensure customer satisfaction The ideal candidate will handle customer queries coordinate with internal teams and build strong relationships with clients through timely communication and service delivery Female Candidates Only Key Responsibilities Serve as the primary point of contact for existing and new customers Respond to customer inquiries via phone email and in-person visits Maintain detailed records of client interactions feedback and service requests Ensure timely follow-up and resolution of customer issues or complaints Coordinate with internal departments to fulfill client needs and ensure service delivery Build and nurture long-term relationships with key clients Assist in preparing customer reports feedback summaries and documentation using MS Word and Excel Work to enhance customer satisfaction and support retention efforts Requirements Proven experience in customer service relationship management or similar roles Solid communication and interpersonal skills Proficiency in MS Office tools Excel Word Organized detail-oriented and able to multitask efficiently Ability to handle customer concerns calmly and professionally Fast learner and adaptable to evolving processes and tools Preferred Qualifications Degree or diploma in Business Administration Customer Service Marketing or related fields Experience with CRM software or client database tools Job Types Full-time Permanent Pay 14 000 00
- 20 000 00 per month Benefits Health insurance Experience total work 5 years Preferred Customer relationship management 5 years Required Language English Preferred Work Location In person Apply on Kit Job: kitjob.in/job/4mckv4