Service Manager (Gohana)

Company Description SHIRIN AUTOMOBILES PRIVATE LIMITED is a reputable company located in Gohana P.I.N. 131301 Distt. Sonipat Haryana, India. It is an Authorised Main dealership of Honda motorcycle and scooter India Ltd. The company is committed to delivering high-quality automotive services and solutions. With a focus on customer satisfaction, SHIRIN AUTOMOBILES strives to meet the needs of its clients with dedicated service and excellence. Its commitment to operational excellence has established it as a trusted name in the industry. Role Description This is a full time, on-site role for a Service Manager based in Gohana. The Service Manager will oversee daily service operations, coordinate with teams to ensure timely completion of tasks, manage customer interactions and resolve service-related issues. Additionally, they will oversee quality assurance processes, ensure compliance with company standards, and monitor team performance to drive efficiency and customer satisfaction. Qualifications
- Strong knowledge and experience in operations management and team leadership in the automotive two wheeler industry
- Excellent customer service, problem-solving, and conflict resolution skills
- Technical and mechanical aptitude related to automotive services
- Proficiency in administrative and organizational tasks, including documentation and scheduling
- Effective communication and interpersonal skills to interact with a diverse customer base and team members
- Ability to analyze operational data and improve service efficiency
- Experience in ensuring compliance with safety and quality standards
- Bachelor's degree in Business Administration, Mechanical Engineering, or a related field (preferred)
- Prior experience in a service or operations management role within the automotive sector is highly desirable
- Capable to handle all situations such as Customer dealing Timings :- 9 A.M. to 6.30 P.M. Location :- Gohana ( Delhi NCR ) Apply on Kit Job: kitjob.in/job/4m482w