Program Manager Goregaon
Program Manager Goregaon
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Goregaon, India -
Posted: a week ago
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About the Role
:We are seeking a hands-on leader to manage a hybrid team of Project Managers and Business Analysts. In this role, you will bridge the gap between our technical IT teams (Developers, Infrastructure) and our business units (Field Operations, Sales, Customer Service). You will ensure that business requirements are accurately captured by your BAs and that IT initiatives are delivered on time by your PMs. Your primary goal is to build a high-performing delivery engine that implements technology solutions. Job Responsibilities:
Partner with the CIO to define and maintain the IT Project Roadmap, balancing "keep the lights on" maintenance with innovation initiatives. Manage the "intake funnel" for recent project requests from VPs (Ops, Finance, Sales etc), ensuring all requests are scored, sized, and prioritized based on ROI and strategic value. Provide transparent, executive-level reporting on product portfolio health, budget variance, and risk exposure to the C-Suite. Manage, mentor, and hire a hybrid team of Project Managers and Business Analysts. Standardize delivery methodologies: Implement frameworks for Requirements Gathering (e.g., User Stories, Process Maps) and Project Execution (Agile for apps, Waterfall for ERPs). Allocate resources dynamically across the portfolio to prevent bottlenecks. Act as the primary escalation point for business stakeholders regarding project scope, timeline, or quality issues. Manage relationships with external software vendors and system integrators to ensure accountability and contract adherence. Key Result Areas:
Delivery Performance: Achieve >90% on-time and on-budget delivery for the IT project portfolio. Stakeholder Satisfaction (CSAT): Maintain high internal customer satisfaction scores across business units (Ops, SHE, Finance, Operations etc.) regarding IT responsiveness and solution quality. Requirement Quality: Reduction in "re-work" caused by missed requirements; ensuring BAs achieve sign-off on Functional Specs Apply on Kit Job: kitjob.in/job/4lrdi3
:We are seeking a hands-on leader to manage a hybrid team of Project Managers and Business Analysts. In this role, you will bridge the gap between our technical IT teams (Developers, Infrastructure) and our business units (Field Operations, Sales, Customer Service). You will ensure that business requirements are accurately captured by your BAs and that IT initiatives are delivered on time by your PMs. Your primary goal is to build a high-performing delivery engine that implements technology solutions. Job Responsibilities:
Partner with the CIO to define and maintain the IT Project Roadmap, balancing "keep the lights on" maintenance with innovation initiatives. Manage the "intake funnel" for recent project requests from VPs (Ops, Finance, Sales etc), ensuring all requests are scored, sized, and prioritized based on ROI and strategic value. Provide transparent, executive-level reporting on product portfolio health, budget variance, and risk exposure to the C-Suite. Manage, mentor, and hire a hybrid team of Project Managers and Business Analysts. Standardize delivery methodologies: Implement frameworks for Requirements Gathering (e.g., User Stories, Process Maps) and Project Execution (Agile for apps, Waterfall for ERPs). Allocate resources dynamically across the portfolio to prevent bottlenecks. Act as the primary escalation point for business stakeholders regarding project scope, timeline, or quality issues. Manage relationships with external software vendors and system integrators to ensure accountability and contract adherence. Key Result Areas:
Delivery Performance: Achieve >90% on-time and on-budget delivery for the IT project portfolio. Stakeholder Satisfaction (CSAT): Maintain high internal customer satisfaction scores across business units (Ops, SHE, Finance, Operations etc.) regarding IT responsiveness and solution quality. Requirement Quality: Reduction in "re-work" caused by missed requirements; ensuring BAs achieve sign-off on Functional Specs Apply on Kit Job: kitjob.in/job/4lrdi3
Highlights
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Company nameRentokil Initial -
Job positionProgram Manager Goregaon
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