Customer Service Associate (Andheri)

Greetings of the Day, We are currently hiring for Customer Service Associate
- Voice. Please find below the JD.
· To answer customers calls and solve customer queries/ complaints or grievances.
· To provide all necessary information asked by the customers.
· Maintain quality standard and ensure adherence to the quality parameters & ensure customer satisfaction.
· Identifies the need to escalate specific issues and follow through where necessary.
· Presents detailed information and responds to questions from Managers, clients, and Customers. Person specification (competencies)
· Graduate with minimum 0-1 year of experience into any BPO calling process.
· Good communication skills, both verbal and written.
· Hands on Computers and other internet applications.
· Detail oriented with solid organizational skills & ability to multi-task. Work Timings
- Between 8am to 8pm (Rotational 9 hours shift) Location-Andheri Chakala 6 days working Please feel free to reach out for any doubts or concerns. -- Pay: From ₹14,500.00 per month Benefits:
- Provident Fund Work Location: In person Apply on Kit Job: kitjob.in/job/4m1pub