Design Solution Specialist (Junagadh)

Key Responsibilities
- Respond to customer after-sales inquiries and issues via phone with a high degree of expertise and professionalism.
- Make real-time changes in the processed design as per customer requirements on call.
- Fulfill the customer requirements related to design over the call for their orders placed on the site.
- Provide in-depth and accurate information about our products and services to customers, catering to their specific needs and concerns.
- Resolve escalated customer concerns and complaints effectively, aiming for first-contact resolution and ensuring a high level of customer satisfaction.
- Ensure superior customer experience through outstanding communication and advanced problem-solving skills.
- Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in international customer support. Requirements
- Knowledge of Adobe Photoshop and Illustrator.
- Fluent in verbal and written English communication.
- Ready to work in rotational shifts. Contact: or 9974683668 Apply on Kit Job: kitjob.in/job/4mv42a