India

Customer Success Executive Junagadh

Customer Success Executive Junagadh
Description
Job Title: Customer Support / Operations Executive Experience: 0–3 Years Salary: Upto 2.5 LPA Shift: Fixed 10 AM to 7 PM : Cheqme Commerce Private Limited is hiring Customer Support / Operations Executives to manage customer interactions and support day-to-day operational tasks. The role involves handling queries, resolving issues efficiently, and ensuring a smooth customer experience.

Key Responsibilities Handle customer queries via calls, chat, and email Resolve customer issues in a timely and qualified manner Maintain accurate records of interactions and transactions Coordinate with internal teams for issue resolution Ensure high levels of customer satisfaction Requirements: Good communication skills (English & Hindi) Basic computer knowledge Prior experience in BPO / customer support / operations preferred Ability to work in a rapid-paced setting Problem-solving attitude and willingness to learn Key Skills: Customer Support, Voice Process, Non-Voice Process, Customer Handling, Communication Skills, Operations Education: Any Graduate / Undergraduate Industry Type: BPO / Call Centre / ITES Employment Type: Full Time, Permanent Apply on Kit Job: kitjob.in/job/4n3ajb
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