Customer Service Executive Kanpur

We’re hiring a Remote Telecaller and Customer Service Executive for a full time work from home role.

This role is ideal for someone who is confident, positive, extroverted, and enjoys speaking with people. The candidate should be comfortable making calls, handling customer conversations, following up with leads, and supporting customers in a skilled and friendly manner.

The candidate must be fluent in both English and Hindi and should have a clear speaking style. Since this is a remote role, a secure internet connection, quiet work setup, and working laptop or desktop are mandatory.

Salary

The budget for this role is ₹15,000 per month.

Key Responsibilities

In this role, the candidate will be responsible for speaking with customers and leads on a daily basis, managing follow ups, answering basic queries, and ensuring that all conversations are handled in a polite and professional manner.

Make outbound calls to leads and customers

Handle customer queries over calls and WhatsApp

Follow up with interested prospects

Maintain clear notes and customer details

Coordinate with the internal team when required

Meet daily calling and customer communication targets

Requirements

We are looking for someone who can communicate clearly, stay energetic during calls, and work responsibly in a remote setup. The candidate should be comfortable being on video during the full shift and should have a reliable internet connection.

Fluent in English and Hindi

Positive, extroverted, and confident personality

Comfortable speaking with customers for long hours

Prior telecalling, customer service, or call center experience preferred

Stable high speed internet connection

Laptop/Desktop with working webcam and microphone

Quiet work from home setup Apply on Kit Job: kitjob.in/job/4lse40