Job Controller A S Rao Nagar (A. S. Rao Nagar)

Job Description:

The Job Controller is responsible for planning, monitoring, and controlling workshop jobs to ensure timely delivery, effective utilization of manpower, and high customer satisfaction. The role acts as a bridge between Service Advisors, Technicians, and Customers.

Key Responsibilities Allocate jobs to technicians based on skill level and workload Monitor job progress and turnaround time (TAT) Ensure timely delivery of vehicles as per committed timelines Coordinate with Service Advisors for job updates and approvals Track pending jobs, delays, and bottlenecks Ensure proper job card management and documentation Maintain workshop productivity and efficiency levels Follow up on parts availability with spares team Ensure adherence to OEM guidelines and processes Support in handling customer escalations related to delays

Key Performance Indicators (KPIs) Workshop Productivity (%) Labour Utilization On-time Delivery (OTD) Job Completion Rate Reduction in Pending Jobs / Repeat Repairs

Qualification Diploma / Degree in Automobile / Mechanical Engineering (OR) Any Graduate with relevant experience

Experience 1–4 years in automobile workshop/service operations Experience in two-wheeler dealership preferred

Job Types: Regular / Permanent, Full time

Pay: ₹15,000.00
- ₹25,000.00 per month

Perks: Health insurance Provident Fund

Education: Diploma (Preferred)

Experience: Job Controller: 2 years (Preferred)

Work Location: In person Apply on Kit Job: kitjob.in/job/4mq2qf