Tech Support Executive Karaikal

Tech Support Executive

Company Profile

DPAY CONSULTANCY SERVICES PRIVATE LIMITED is a growing Indian IT and consulting company specializing in ERP solutions, payroll systems, AI automation, software development, and enterprise consulting services. Our mission is to help businesses achieve operational excellence through cutting-edge technology solutions and reliable support services.

At DPAY Consultancy Services, we foster a cooperative, learning-driven, and innovation-focused work culture where employees are encouraged to develop their technical expertise and contribute to impactful business solutions.

Job Title

Tech Support Executive

Industry

Information Technology & Consulting Services

Employment Type

Full time

Location

Karaikal

Salary

Competitive salary

Experience

Relevant experience preferred

Work Mode

WFO- Work From Office (Only)

Role Overview

We are looking for a dedicated and solution-oriented Tech Support Professional to join our team. The ideal candidate will be responsible for providing technical assistance, troubleshooting system and application issues, and ensuring smooth day-to-day IT operations.

This role requires strong analytical skills, technical troubleshooting abilities, and a customer-focused approach to resolving technical concerns efficiently and professionally.

Key Responsibilities

Provide technical support for hardware, software, applications, and system-related issues.

Diagnose, troubleshoot, and resolve technical problems efficiently within defined timelines.

Respond to user queries and provide timely support through remote or onsite assistance.

Install, configure, and maintain software applications, systems, and related tools.

Coordinate with internal teams to ensure smooth system functionality and operational continuity.

Monitor system performance and identify potential technical issues proactively.

Maintain accurate documentation of issues, resolutions, and technical procedures.

Ensure high levels of customer, cl Apply on Kit Job: kitjob.in/job/4m87ar