Customer Representative Executive (Karnal)

Company Description AutoVeer is a diversified business group with operations spanning automobiles, hospitality, and Indian handicrafts. As an authorized partner of renowned automobile brands, AutoVeer provides dependable mobility solutions through its extensive network of showrooms and workshops. The company is committed to delivering premium hospitality experiences and promoting authentic Indian handcrafted products. With a robust foundation in quality, trust, and innovation, AutoVeer strives to enhance every aspect of its customers lives. Role Description This is a full-time, on-site position for a Customer Representative Executive, based in Karnal. The role involves interacting with customers to understand their needs, answer inquiries, and address concerns. The representative will be responsible for ensuring customer satisfaction, managing service requests, and providing excellent support to enhance the overall customer experience. Additionally, maintaining accurate customer records and coordinating with internal teams to resolve issues in a timely manner is crucial. Qualifications
- Proficiency in Customer Support and Customer Service best practices
- Strong Communication and interpersonal skills
- Experience in ensuring Customer Satisfaction and managing Customer Experience
- Ability to handle customer inquiries with professionalism and empathy
- Strong problem-solving and troubleshooting skills
- Organizational skills for effective record-keeping and task management
- Prior experience in a customer-facing role is an asset
- Bachelor's degree or equivalent experience in a relevant field is preferred Apply on Kit Job: kitjob.in/job/4lwwl1