Modern Workplace, Support Engineer (Panipat)

Job Title: Support Engineer – Contemporary Workplace Position Type: Full Time. Location: India (Remote) Working Hours: Rotational

Company Overview:

ALIANDO, is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended ALIANDO, for licensing, consulting, and managed services to corporations large and small. The company offers competitive pay and comprehensive employee benefits, including health insurance, fitness allowances, work-from-home allowances, paid maternity and parental leave, and generous PTO. At ALIANDO, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities.

Specifically, the Modern Workplace, Support Engineer will :
- Serve as Level 1 resource supporting ALIANDO Microsoft Modern Workplace Managed Services customers by having expert-level knowledge regarding the following Microsoft O365/M365 products as it relates to the availability, performance, interoperability, and reliability of:
- Active Directory
- Microsoft Entra ID
- Microsoft Defender
- Microsoft Intune
- Knowledge of Azure Infrastructure and Microsoft Purview will be an advantage
- Other O365/M365 Apps such as Power Automate, Insights, Forms, Planner, Stream, Sway, To-Do, Visio, PowerBi (implementation only), Project Online, etc.
- Work with Engineers and Support Technicians on resolving incidents and problems for customers.
- Design, document, and build solutions for the above-referenced products that meet customer needs a Apply on Kit Job: kitjob.in/job/4mpqh3