Learning&Development - Senior Manager, Bengaluru

Experience: 10+ Years Level: Senior Individual Contributor Location: Bengaluru Type: Full-time Role Description You will build the function from the ground up. Own the full learning lifecycle: onboarding, role-specific enablement, leadership development, and continuous learning culture.Partner directly with the Head of Operations to ensure L&D strategy is a core lever for scaling the team 5x in 24 months to 300+ employees. Design programs that work across functions— clinical, customer success, and other teams. Build frameworks that scale globally, starting with US context and adapting for EU and other markets. Responsibility Design and own the onboarding program for new hires across all functions as the team grows rapidlyBuild role-specific learning paths Identify skill gaps at both individual and organizational levels and translate them into structured programmes. Create a manager enablement track to support first-time and early-stage managers as the org adds new layers Develop cross-cultural and market-readiness training ahead of EU expansionEstablish L&D metrics— completion rates, time-to-productivity, retention correlation — and report them to leadership Source, evaluate, and manage external L&D vendors, platforms, and content libraries where needed Collaborate with HR/People Ops on performance frameworks, career ladders, and development planning Champion a continuous learning culture— build communities of practice, lunch-and-learns, and peer learning initiatives Work closely with product to develop training on the product itself for internal and customer-facing staffQualifications 10+ years of L&D experience, with at least 3 years in a high-growth startup or scale-up environment Proven experience building L&D programs from scratch - not just inheriting and running existing ones Strong understanding of adult learning principles, instructional design, and blended learning formats Hands-on experience with LMS platforms and modern learning tools Ability to operate as both a strategic thinker and a hands-on executor - this role requires bothExcellent stakeholder management; able to influence without authority across a fast-moving, cross-functional team Comfort with ambiguity and rapid change - priorities will shift and you'll need to adapt quickly Bonus: experience in healthtech, medtech, SaaS, or B2B enterprise products Bonus: familiarity with US or EU work culture, multilingual teams, or global expansion contextsWhat Makes This Role Unique Rare opportunity to architect L&D at a ZEISS-backed venture— startup pace, enterprise credibility Direct impact on a team scaling from 30 to 300 in two years across two continents Work on a product that is genuinely transforming care delivery in ophthalmology Close collaboration with the Head of Operations — your work is central to the company's growth strategy, not a support functionAutonomy to build, experiment, and own your function end-to-end