Group Senior Technical Program Manager (Bengaluru)

Core Responsibilities
- Lead end-to-end delivery of technology initiatives into GSC, covering both software development lifecycles (Intake → Scoping → Planning → Development → UAT → Go-Live) and third-party tool lifecycles (Make/Buy → Procurement → UAT → Onboarding → Implementation).
- Independently manage multiple concurrent programs, maintaining clear delivery plans, milestone tracking, risk registers, and decision logs.
- Partner with other TPMs and Engineering leaders to coordinate dependencies, align delivery cadences, and ensure smooth handoffs across program tracks.
- Serve as the primary point of contact for senior GSC and Technology stakeholders at the VP, SVP, and CTO level, providing clear, concise program status updates, risk/tradeoff summaries, and decision recommendations.
- Drive structured program reviews and steerco forums, ensuring the right stakeholders are engaged at the right cadence with well-prepared materials.
- Work closely with non-Tech PMO and Process teams in GSC to manage and continuously refine the initiative intake process, ensuring requests are properly scoped, prioritized, and handed off to delivery teams.
- Travel frequently to Mumbai to build trusted relationships with GSC teams, understand operational context, and accelerate issue resolution that benefits from in-person engagement.
- Act as a bridge between central Engineering/Product teams and GSC, translating technical plans into operationally relevant delivery milestones for GSC stakeholders.
- Proactively identify bottlenecks across the intake-to-delivery pipeline and drive process improvements that increase predictability and throughput for GSC initiatives.
- Evolve program tracking, reporting, and tooling to give stakeholders real-time visibility into delivery status.
- Contribute to TPM community standards by sharing best practices, templates, and lessons learned from GSC delivery programs. Required Qualifications
- 10+ years of program management experience, with a strong track record of independently delivering complex, cross-functional technology programs.
- Solid understanding of software development lifecycles and experience managing third-party tool procurement and implementation programs.
- Proven ability to engage and influence senior stakeholders (VP, SVP, CTO level), with excellent communication skills that translate technical complexity into explicit business language.
- Experience working with non-technical PMO, Process, or Operations teams to manage intake pipelines and delivery governance.
- Demonstrated ability to set up and run governance mechanisms including steercos, operational reviews, and risk forums.
- Comfort working across geographically distributed teams, with willingness and ability to travel frequently to Mumbai.
- Strong bias for continuous improvement consistently looking for ways to simplify processes, reduce friction, and improve delivery outcomes. Apply on Kit Job: kitjob.in/job/4na63a