Customer Service Representative (Bengaluru)

Job Opening: Customer Service Representative – Traya Voice Process Company: Radical Minds Technologies Pvt. Ltd. Location: HSR Layout, Bengaluru (Work from Office) Salary: ₹18,000 per month – Freshers ₹20,000 per month – Experienced Candidates Process: Voice (Inbound & Outbound Customer Support) Language Requirement: Hindi & English (Mandatory) + Any ONE Regional Language (Kannada / Tamil / Telugu) Role Overview We are seeking enthusiastic and customer-oriented individuals for the Traya Voice Process. The role involves managing customer interactions, resolving queries efficiently, and delivering a high-quality service experience in a structured and performance-driven environment. This is a great chance for candidates looking to build a career in customer service with a stable and growing organization. Key Responsibilities
• Handle customer calls professionally (inbound/outbound)
• Provide accurate information and effective resolutions
• Maintain proper call records and update CRM systems
• Follow quality standards, compliance, and process guidelines
• Ensure high levels of customer satisfaction
• Meet daily productivity and performance targets (KPIs) Eligibility Criteria
- Graduates (Freshers can apply)
- Non-Graduates with a minimum of 1 year of customer service experience
• Strong verbal communication in Hindi & English
• Proficiency in any ONE regional language (Kannada / Tamil / Telugu)
• Basic computer knowledge and typing skills
• Willingness to work from office (HSR Layout, Bengaluru) Desired Skills
• Excellent communication and interpersonal skills
• Strong problem-solving and active listening abilities
• Ability to handle customer objections confidently
• Adaptability in a fast-paced voice process environment Apply on Kit Job: kitjob.in/job/4n67sz