Partner Connect Integration & Onboarding Analyst (Bengaluru)

Description Position Overview The Partner Connect Integration & Onboarding Analyst is responsible for leading the end-to-end onboarding, technical integration, and ongoing support of customer and partner integrations. This role sits at the intersection of technology, business process, and customer engagement, serving as a trusted advisor to customers, vendors, and internal stakeholders throughout the integration lifecycle. The ideal candidate brings a solid Business Systems Analyst mindset, hands-on integration experience, and polished customer-facing skills, enabling them to confidently lead discovery sessions, design scalable integration solutions, and ensure successful go-lives across a diverse integration landscape. What you ll do as the Partner Connect Integration & Onboarding Analyst: Customer & Partner Integration
- Support end-to-end onboarding and integration efforts for customers, vendors, and strategic partners
- Support integrations across multiple patterns, including:
- EDI
- cXML
- APIs (REST-based)
- Flat file (CSV, XML, JSON, fixed-length)
- Drive integrations with major procurement platforms, including:
- Coupa
- Ariba
- Other punchout, catalog, and transactional marketplaces
- Own technical integration documentation, mapping specifications, and partner onboarding guides Discovery & Solution Design
- Facilitate structured discovery sessions to understand business processes, technical constraints, and integration goals
- Translate business needs into clear technical requirements and integration designs
- Partner with internal engineering, middleware, and application teams to define scalable, supportable solutions
- Perform data mapping, transformation logic definition, and validation strategies Customer & Partner Engagement
- Support the primary technical point of contact for customers and partners during onboarding
- Communicate complex technical concepts clearly to non-technical business stakeholders
- Build trusted relationships by proactively managing expectations, risks, and timelines
- Provide integration recommendations that balance customer needs with platform standards and scalability Testing, Go-Live & Support
- Coordinate and execute integration testing (unit, end-to-end, UAT)
- Support cutover and go-live activities
- Troubleshoot integration issues, including:
- Data parsing and transformation errors
- Connectivity issues
- Schema validation and transaction failures
- Partner with support and operations teams to ensure smooth handoff post go-live What you will bring to the team:
- 1+ years of experience in one or more of the following:
- Customer or partner onboarding
- Systems integration
- Technical Business Systems Analysis
- EDI / B2B integrations
- Proven experience supporting external customers or partners in a technical capacity Technical Skills
- Hands-on experience with:
- EDI standards
- cXML
- API-based integrations
- Flat file processing
- Working knowledge of
- Data formats (XML, JSON, CSV)
- Data mapping and transformation concepts
- File transfer and API authentication patterns
- Experience integrating with procurement or marketplace platforms (Coupa, Ariba, or similar) is strongly preferred Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4n6o1s