TRC Manager, Yamuna Nagar

Position- TRC Manager Location- Sector 5, Manesar Experience- 7+ Years Working Days- 6 Role Summary: Team Lead– Laptop/Desktop Repair is responsible for managing a team of technicians, ensuring timely and high-quality repair and refurbishment of laptops and desktops. The role includes troubleshooting hardware and board-level issues, overseeing parts replacement, maintaining repair quality, managing spareparts, and ensuring proper workflow, reporting, and team performance.Key Responsibilities-: 1. Team Leadership&Operations Management Lead, supervise, and support technicians engaged in laptop/desktop diagnosis, repair, testing, and refurbishment.  Allocate tasks, manage daily workflow, and ensure timely completion of repairs.  Train and mentor technicians on troubleshooting methods, board-level repairtechniques, and test procedures. Monitor team discipline, attendance, and performance. 2. Repair&Technical Responsibilities Perform advanced diagnosis of laptops and desktops including power issues, display issues, charging faults, overheating, and performance failures.  Conduct testing, fault isolation, and verification of repair quality.  Oversee component-level and part-level replacement such as:o RAM, HDD/SSD, keyboard, battery, display o Motherboard, I/O boards, DC jack, and thermal modules Execute or supervise chipset- and board-level troubleshooting using schematics, multimeters, oscilloscopes, and BGA workstations.  Ensure proper documentation of repair findings, parts used, and service logs.3. Parts Management&Procurement Coordination Review spare part requirements and ensure timely procurement of genuine or approved parts.  Work with procurement teams/vendors to maintain optimal stock levels.  Verify incoming parts for accuracy, compatibility, and quality.  Track usage, wastage, and cost efficiency of parts.4. Quality Control&Reporting Ensure repairs meet company quality standards and customer satisfaction targets.  Conduct final QC checks on completed units before dispatch.  Maintain and update repair MIS, daily output reports, TAT reports, and parts consumption reports.  Identify recurring issues and recommend process improvements.5. Compliance&Safety Enforce ESD safety, tool calibration, and workspace cleanliness standards.  Ensure compliance with company policies, safety regulations, and warranty guidelines