Retail Training Manager (Mumbai City)

Location: Ahmedabad / Mumbai Experience: 8-10 Years (Retail Experience is a must) About Us: SWEET DREAMS, a brand of S D Retail Limited (listed on NSE under the ticker SDREAMS), is India’s premier sleepwear and loungewear brand with over 35 years of legacy. We specialize in products that celebrate comfort, style, and utility, offering a seamless transition from work to home. Our collections reflect evolving lifestyles while maintaining a core of warmth, elegance, and relaxation. At SWEET DREAMS, we believe in creating delightful experiences for both our customers and our team. About the Role: We are looking for a energetic and passionate Retail Trainer Manager to join our team. The ideal candidate will be responsible for designing, delivering, and evaluating training programs that enhance the skills and performance of our retail staff, ensuring an exceptional customer experience and alignment with organizational goals. Key Responsibilities: Needs Assessment: Identify training requirements through surveys, interviews, and performance analysis. Curriculum Development: Design and create engaging training materials, including presentations, handouts, and digital resources. Training Delivery: Conduct in-person and virtual training sessions, workshops, and seminars. Evaluation and Feedback: Assess training effectiveness and provide constructive feedback to participants. Conduct online tests to ascertain efficacy. Adept at using modern online tools Mentorship and Support: Offer ongoing guidance, coaching, and support to trainees. Program Management: Organize training schedules, logistics, budgets, and resources efficiently. Staying Current: Continuously update knowledge of training methodologies, tools, and retail trends. Collaboration: Work closely with managers and stakeholders to align training programs with business objectives. Skills and Qualifications
· Strong communication and presentation skills to engage diverse audiences effectively.
· Excellent interpersonal skills to build rapport and foster a positive learning environment.
· Strong organizational and time management abilities to handle multiple tasks and meet deadlines.
· Proficiency in adult learning principles and various training techniques.
· Technical proficiency relevant to the retail industry (POS systems, CRM tools, etc.).
· Expertise in retail operations, product knowledge, and customer service excellence.
· Analytical and problem-solving skills to assess training needs and measure program impact. Salary Range: 9 LPA to 12 LPA Interested Candidates can share their CV at Apply on Kit Job: kitjob.in/job/4m4is8