Receptionist (Mumbai City)

Company Description Nova IVF Fertility (NIF) is India’s leading chain of fertility centers, renowned for its ethical practices, high success rates, and world-class standards in IVF treatments and embryology protocols. With over 120 centers across 70+ cities, NIF has achieved more than 100,000 IVF pregnancies, making a positive impact on many families. NIF is highly recognized for its experienced specialists, advanced Assisted Reproductive Technology (ART) services, and personalized treatment plans aimed at enhancing the chances of successful pregnancies. As part of Asia Healthcare Holdings, the network continues to expand while maintaining its commitment to clinical excellence and patient care. The Mumbai center has pioneered key advancements like MACS and India’s first savior sibling through IVF. Role Description This is a full-time, on-site role for a Receptionist located in Mumbai. The Receptionist will manage the front desk, handle phone inquiries, greet patients with professionalism and warmth, and provide crucial administrative support for the clinic. Day-to-day tasks include managing appointments, maintaining patient records, and ensuring the smooth operation of daily clinic activities through solid communication and organizational skills. The role is a vital touchpoint for delivering an excellent patient experience. Qualifications Proficiency in Phone Etiquette for managing calls and responding promptly and professionally. Experience in Receptionist Duties and Clerical Skills, including appointment scheduling, handling front-desk tasks, and accurate record-keeping. Exceptional Communication and interpersonal skills to interact effectively with patients and staff. Strong Customer Service skills to provide a welcoming and supportive environment for all patients. Organizational abilities and attention to detail to maintain a structured and efficient workflow. Bachelor's degree or equivalent experience in administrative roles is a plus. Proficiency in relevant office software and tools is advantageous. Apply on Kit Job: kitjob.in/job/4mu475