Customer Service Executive - UCV Finance - Motor Finance …, Kerala

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Kottayam, specifically at the Kurup Tower. The ideal candidate will have 2 to 5 years of experience in customer service, preferably in the finance industry. Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Respond to customer complaints and concerns in a timely manner.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services. Job Requirements
- Minimum 2 years of experience in customer service, preferably in the finance industry.
- Strong knowledge of customer service principles and practices.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Strong analytical and critical thinking skills.
- Proficient in using computer systems and software applications.
- Educational qualification: Any Graduate. About Company Tata Capital Ltd is a leading financial institution providing motor finance and sales services to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4mlw58