Customer Service Executive Ucv Finance Motor Finance Kerala

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Kannur. The ideal candidate will have 2 to 5 years of experience in customer service, preferably in the finance industry.

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Resolve complaints and concerns in a timely and effective manner. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain strong relationships with customers to increase loyalty. Identify opportunities to upsell and cross-sell products or services.

Job Requirements Minimum 2 years of experience in customer service, preferably in the finance industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solving skills. Ability to work in a fast-paced workplace and handle multiple tasks simultaneously. Robust analytical and critical thinking skills. Proficient in using computer software and technology to manage customer interactions.

About Company

Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4movs2