Senior Delivery Quality Assurance Professional, Kolkata

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Your Role A Quality Manager Lead is responsible for overseeing the entire quality control process. This includes developing and implementing quality management systems (QMS) that align with industry standards and regulatory requirements. They conduct regular audits and inspections to ensure compliance and identify areas for improvement. By analyzing data and performance metrics, they can pinpoint defects or inconsistencies and take corrective actions promptly.In this role you will play: Process Improvement Continuous improvement is at the heart of quality management. Quality Managers lead initiatives to enhance operational efficiency and reduce waste. They employ methodologies such as Six Sigma, Lean, and Total Quality Management (TQM) to streamline processes and eliminate bottlenecks. By fostering a culture of innovation, they encourage employees at all levels to contribute ideas for improvement.Training and Development A Quality Manager Lead is also tasked with educating and training employees on quality standards and best practices. They develop comprehensive training programs to enhance the skills and knowledge of the workforce. By promoting a shared understanding of quality objectives, they create a cohesive and informed team dedicated to achieving excellence.Your Profile Technical Expertise A deep understanding of quality management principles and practices is essential. Quality Managers should be well-versed in industry-specific standards and regulations. Proficiency in quality management tools and software is also crucial for effective monitoring and analysis.Leadership and Communication As leaders, Quality Managers must possess strong communication and interpersonal skills. They need to effectively convey quality goals and expectations to employees and stakeholders. Their ability to lead by example and inspire a commitment to quality is vital for fostering a positive organizational culture.Problem-Solving and Analytical Skills The ability to analyze complex data and identify the root causes of quality issues is a key competency. Quality Managers should be adept at problem-solving and capable of developing innovative solutions to prevent recurrence. Their analytical skills enable them to make informed decisions based on data-driven insights.Attention to Detail A keen eye for detail is essential in identifying defects and inconsistencies. Quality Managers must be meticulous in their inspections and audits to ensure that nothing is overlooked. Their attention to detail ensures that products and services meet the highest standards of quality.You will love about working here .You can shape your with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders..You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work..You will have the on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications..We're committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can ..Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal , yoga challenges, or marathons..At Capgemini, you can work on in tech and engineering with industry leaders or create to overcome societal and environmental challenges.Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of€22.1 billion.Make it real |