Infrastructure & Systems Administrator ( TechnicalSupport) …, Kota

Company Description Sarbajira Software is a prominent IT consulting firm delivering tailored and high-quality IT solutions to businesses across industries. Our team of certified professionals brings deep expertise to customize services that address the unique challenges and needs of each client. We are committed to providing effective and comprehensive IT solutions to help companies of all sizes achieve their business goals efficiently. Sarbajira Software is driven by a customer-centric approach and a dedication to excellence in technology services. Experience Required: 7+ Years Job Summary We are looking for an experienced Infrastructure & Systems Administrator (L3 Support) to manage and support enterprise IT infrastructure environments. The role focuses on End-User Computing, Active Directory administration, messaging systems, networking, virtualization, security, cloud infrastructure, and advanced technical troubleshooting while ensuring stable, secure, and efficient IT operations. Key Responsibilities
- Manage and support End-User Computing environments (Windows & macOS)
- Administer Active Directory, Group Policies, user accounts, and access management
- Troubleshoot and manage networking components including DNS, DHCP, VPN, and ports
- Support and administer Exchange / Microsoft 365 environments
- Monitor and maintain Windows/Linux servers
- Manage virtualization platforms such as VMware / Hyper-V
- Handle infrastructure monitoring, backup management, and system health checks
- Support security tools and controls including AV, EDR, MFA, and access control
- Assist in Azure cloud administration and infrastructure support
- Perform advanced troubleshooting and root cause analysis for critical incidents
- Support users through calls, remote sessions, and ticketing systems
- Ensure SLA adherence and timely incident resolution
- Coordinate with vendors and internal technical teams for escalations and deployments Required Skills
- 7+ years of experience in Infrastructure / System Administration (L3 Support)
- Robust knowledge of Windows, macOS, and enterprise endpoint environments
- Hands-on experience with Active Directory & Group Policy administration
- Strong knowledge of Exchange / Microsoft 365 administration
- Good understanding of networking fundamentals and troubleshooting
- Experience with VMware / Hyper-V virtualization
- Knowledge of Windows/Linux server administration
- Understanding of infrastructure security and access management
- Exposure to Azure cloud environments
- Strong communication, troubleshooting, and problem-solving skills
- Ability to work in rotational shifts
- Experience with SCCM / Intune administration Preferred Exposure (Good to Have)
- Knowledge of PowerShell or basic automation scripting
- Experience with monitoring and backup tools
- Familiarity with ITIL processes
- Experience with ServiceNow / Jira ticketing systems Location: DLF IT Park, Porur, Chennai Work Mode: Work from Office Working Days: 5 Days a Week Shift: Rotational Shifts Apply on Kit Job: kitjob.in/job/4m0d88