Telecaller ( On Site - KOTA ), Kota

Job Title: Telecaller Support at KOTA (On Site) Full-Time | Kota, Rajasthan Experience: Minimum 1 Year Industry: Education / EdTech / E-Learning About the Role: We are seeking a proactive and communicative Telecaller for cross functional Operations Support to assist our Operations & HR team in coordinating with tutor candidates, parents, and internal stakeholders. This role will play a key part in ensuring seamless post-selection processes, managing parent queries, and maintaining consistent follow-ups to drive operational efficiency at Tutrain. Key Responsibilities: Lead Calling: Contact assigned leads and assess their learning requirements. Demo Booking: Schedule demo classes with interested students/parents. Tutor Coordination: Connect with tutors and arrange suitable demo timings. Demo Scheduling: Ensure smooth scheduling and confirmation of demo sessions. Follow-Up: Collect feedback from parents/students after demos. Lead Conversion: Convert demo attendees into enrolled students. Relationship Management: Maintain regular communication with parents and tutors. CRM Updates: Record call outcomes, feedback, and lead status accurately. Query Resolution: Address parent and student concerns promptly. Target Achievement: Meet daily/weekly calling, demo booking, and conversion targets. Key Requirements: Minimum qualification: 12th Pass; Bachelor’s degree preferred. 1+ years of experience in customer support, telecalling, or operations (EdTech/Education preferred). Fluent in both English and Hindi (spoken and written). Robust interpersonal and communication skills. Basic computer skills; familiarity with Google Sheets or CRM tools is a plus. Ability to multitask, prioritize, and handle pressure with a positive attitude. What You’ll Get: Competitive salary: ₹7,000 – ₹15,000/month, based on experience and skill set. Opportunity to work in a mission-driven EdTech environment. Hands-on experience in operations, parent engagement, and tutor coordination. Supportive and collaborative team culture with growth opportunities. A collaborative and learning-oriented work culture. ✅ Ready to make an impact? Apply here within 24 hours: [ ] Apply on Kit Job: kitjob.in/job/4n66lr