SAP CRM Consultant (Lucknow)

Job Title: SAP Functional CRM Consultant Location: Hyderabad, TG/ Bengaluru, KA/ Mumbai, MH/Pune, MH/Gurugram, HR/ Chennai, TN or Kolkata, WB Mode of work: Hybrid model
- 2 days of coming to work. Years of Experience: 3+ years of relevant experience Job Type: C2H Notice Period: Immediate joiner
- 20 days only Job Description: Job Summary We are seeking an experienced SAP CRM Functional Consultant with strong expertise in SAP CRM 5.0/7.0, SAP ECC integration, middleware architecture, and functional solution design. The ideal candidate should have hands-on experience in gathering business requirements, preparing functional specifications, designing interfaces and enhancements, and supporting end-to-end CRM implementations and support projects. Key Responsibilities
- Analyze business requirements and translate them into SAP CRM functional solutions.
- Configure and support SAP CRM 5.0/7.0 modules based on business needs.
- Prepare Functional Design Documents (FDD), Business Requirement Documents (BRD), Functional Specifications (FS), and Solution Design Documents.
- Design and document interfaces between SAP CRM and SAP ECC systems.
- Work closely with technical teams for development of enhancements, reports, workflows, forms, and custom objects.
- Participate in blueprinting, fit-gap analysis, testing, deployment, and post-go-live support activities.
- Coordinate with middleware and technical teams for integration troubleshooting.
- Support data synchronization between CRM and ECC systems.
- Conduct Unit Testing (UT), System Integration Testing (SIT), User Acceptance Testing (UAT), and defect resolution.
- Provide functional guidance to development teams and business stakeholders.
- Support incident management, change requests, and enhancement projects.
- Create user training documents and conduct knowledge transfer sessions. Required Skills SAP CRM Expertise
- Strong experience in SAP CRM 5.0 and/or SAP CRM 7.0.
- Experience in:
- Business Partner Management
- Organizational Management
- Activity Management
- Opportunity Management
- Sales Cycle Management
- Service Management
- Marketing Management
- Territory Management
- Interaction Center (IC) (Preferred) Functional Documentation
- Experience in preparing:
- Functional Design Documents (FDD)
- Functional Specification Documents (FSD)
- Business Requirement Documents (BRD)
- Gap Analysis Documents
- Test Scripts and User Manuals SAP CRM Middleware
- Strong understanding of CRM Middleware architecture.
- Experience with:
- Initial Load
- Delta Load
- BDoc Monitoring
- Queue Monitoring
- Site Management
- Replication Models
- Middleware Troubleshooting SAP CRM – SAP ECC Integration
- Robust understanding of integration between SAP CRM and SAP ECC.
- Knowledge of:
- Master Data Replication
- Customer/Business Partner Synchronization
- Material Replication
- Pricing Integration
- Sales Order Processing
- Service Order Integration
- Transaction Replication
- Organizational Data Replication Interface & Enhancement Design
- Experience in writing functional specifications for:
- Interfaces
- Enhancements
- Reports
- Forms
- Workflows
- User Exits
- BADIs
- Custom Developments Apply on Kit Job: kitjob.in/job/4nbwww