Retail Sales Executive - Broadband Sales, Maheshtala

Key Responsibilities: Customer Handling (Walk-in Sales): Attend to walk-in customers at the retail store, understand their requirements, and recommend suitable broadband and cable plans. Product Promotion&Sales: Promote GTPL KCBPL services, explain plans, pricing, speed benefits, and ongoing offers to drive conversions. Lead Generation&Follow-up: Capture customer inquiries, generate leads from store visitors, and follow up for conversion. Sales Target Achievement: Meet daily, weekly, and monthly sales targets for new connections, upgrades, and add-on services. Customer Experience Management: Ensure a high level of customer satisfaction through prompt service, query resolution, and professional behavior.Cross-Selling&Upselling: Promote additional services such as OTT bundles, higher-speed plans, and value-added services. Billing&Documentation: Assist customers with documentation, KYC processes, and coordinate for service activation. Store Maintenance: Maintain cleanliness, branding visibility, and proper display of promotional materials at the retail outlet. Reporting: Maintain daily sales reports, customer data, and share performance updates with the reporting manager.