EXECUTIVE HOUSEKEEPER ( Jobs), Guruvayur

Company Overview

GREATBELL HR Consultancy Services PVT LTD is a leading HR consultancy in India, specializing in technical and hospitality manpower recruitment. We have established partnerships with over 500 companies across the country. Visit our website at (link removed) to learn more about us.

Job Overview

We are seeking an experienced EXECUTIVE HOUSEKEEPER for an upcoming 4 Star Hotel in Guruvayur. As an EXECUTIVE HOUSEKEEPER, you will be responsible for overseeing all aspects of housekeeping operations, ensuring cleanliness, and providing excellent customer service. This is a full-time senior position based in Guruvayur, Kerala, India, with an employment type of 'Full-Time'.

Qualifications and Skills

• Minimum of 7 to 10 years of experience in housekeeping operations, preferably in a senior or supervisory role.
• Extensive knowledge of housekeeping procedures, techniques, and best practices.
• Excellent leadership and management skills with the ability to motivate and guide a team.
• Strong attention to detail and a high level of cleanliness standards.
• Exceptional customer service and communication skills.
• Ability to prioritize tasks, multitask, and work under pressure in a fast-paced environment.
• Proficient in using housekeeping software and computer systems.
• Knowledge of health and safety regulations, including proper handling of hazardous materials.
• Flexibility to work shifts, weekends, and holidays as required.
• Certifications or training in housekeeping management is a plus.

Roles and Responsibilities

• Ensure the smooth operation of housekeeping services, including cleanliness, maintenance, and inventory management.
• Supervise and train housekeeping staff to meet high-quality standards and provide exceptional customer service.
• Develop and implement housekeeping procedures and policies to maintain cleanliness and hygiene.
• Plan and schedule staff shifts, assignments, and rotations to ensure proper coverage.
• Monitor and maintain housekeeping supplies, equipment, and inventory.
• Oversee the inspection of guest rooms, public areas, and facilities to ensure adherence to cleanliness standards.
• Handle guest inquiries, requests, and complaints promptly and courteously.
• Collaborate with other departments, such as maintenance and front office, to ensure seamless operations and guest satisfaction.
• Conduct performance evaluations, provide feedback, and identify training needs for housekeeping staff.
• Implement and enforce safety protocols and procedures to ensure a safe working environment.