Transaction Monitoring Team Lead Delhi Division

Department
- Member Operations IN

Who are Tide:

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.

Tide is rapidly growing, expanding into recent markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

What we’re looking for:

As Transaction Monitoring Team Lead at Tide for India business, you will line manage a team of analysts within our first line of defence. This includes managing their day-to-day activity and taking responsibility for their personal development, whilst managing the overall workload of the team. You will also provide Management Information to the senior management where necessary. The team you manage will operate 7 days a week.

You will review the processes, ensuring they are of the highest quality, and support investigations for more complex cases. Where required, you will advise and guide analysts on cases, conduct assurance on a variety of processes within Ongoing Monitoring, and suggest improvements to existing controls and processes where you see fit. Where necessary, you will conduct typology reviews. You will work closely with other stakeholders at Tide such as the Head of KYC, and Member support.

As a Transaction Monitoring Team Lead you’ll be:

Owning and managing the ongoing monitoring workstreams and forecasts Ensuring all SLAs are met to provide the best service possible for our members Reporting the success and efficiency of each workstream to senior Apply on Kit Job: kitjob.in/job/4lqxys