Technical Support Engineer Microsoft Dynamics GP (Great …, Hyderabad

Overview : TekWissen is a global workforce management provider throughout India and many other countries in the world. The job opportunity described below is for one of our clients, who has developed a core competence in creating and deploying cost-effective capabilities using an offshore-centric business model. Position: Technical Support Engineer Microsoft Dynamics GP (Outstanding Plains) Location: Hyderabad/Vadodara Job Type: Full Time Work Type: Remote Shift Timings: EST Timings
- The Technical Support Engineer will be responsible for providing Level 1, Level 2, and Level 3 support for Microsoft Dynamics GP users.
- The role includes troubleshooting application issues, supporting ERP modules, managing system performance, handling database-related issues, and assisting with integrations and reporting requirements. Key Responsibilities:
- Technical Support & Troubleshooting
- Provide L1, L2, and L3 support for Microsoft Dynamics GP users
- Troubleshoot and resolve application, integration, and performance issues
- Support core GP modules such as Financial Management, AP/AR, GL, Inventory, Purchasing, and Sales Order Processing
- SQL & Database Support
- Write and troubleshoot SQL queries and stored procedures
- Perform data validation, corrections, and reconciliation tasks
- Support SQL Server database maintenance and optimization
- System & Integration Support
- Support ERP integrations using tools such as eConnect, Integration Manager, and SmartConnect
- Assist with SSRS reporting and Power BI integrations
- Troubleshoot customizations and add-on applications
- User Support & Documentation
- Provide end-user support and training
- Maintain technical documentation and SOPs
- Handle support tickets within defined SLA timelines Required Skills:
- Strong hands-on experience in Microsoft Dynamics GP (Great Plains)
- Good knowledge of SQL Server and T-SQL scripting
- Experience in ERP support and troubleshooting
- Familiarity with SSRS reports, SmartList, and integration tools
- Understanding of Windows Server environment and ERP systems Experience Required:
- 3+ years of relevant experience in Microsoft Dynamics GP / ERP support
- Experience in finance or manufacturing ERP environments is preferred TekWissen Group is an equal opportunity employer supporting workforce diversity Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Apply on Kit Job: kitjob.in/job/4n66r2